Technologies of Liberation: The End of the Digital Divide

Technologies of Liberation: The End of the Digital Divide

This article originally appeared on FoxNews.com. A lot of research shows that Latinos, both in the U.S. and in Latin America, over-index for using mobile devices. But are they finding the information and services that they need? The future growth of the Internet will...
2013: the year of Mobile for U.S. Hispanics

2013: the year of Mobile for U.S. Hispanics

As 2013 begins, most smart marketers will take time to forecast the emerging trends for the year ahead and incorporate new ideas into their media and marketing plans. Digital pundits have previously predicted that “this is the year of mobile” for U.S. Hispanics, but...
How NOT to Manage Multi-Lingual Customers

How NOT to Manage Multi-Lingual Customers

This article originally appeared on FoxNews.com. “Your most unhappy customers are your greatest source of learning,” said Bill Gates. And the best place to find those unhappy customers today is on Twitter, Facebook and across your social media channels. I recently...